Please contact our Customer Service Team using one of the contact methods below, outside office hours. We will respond to all points of contact within one (1) business working day and aim to resolve any issues you have within five (5) business working days.
By Phone:
Mob: +44 79 6070 9079
By Mail:
JapagHosting
25 Woodgrange Road
London. E7 8BA.
By email:
customers@japaghosting.co.uk
Report Abuse
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at:abuse@japaghosting.co.uk with as much detail as possible about the abuse .
We will investigate your complaint immediately.
Our Customer Service Commitments
At Japag Hosting we are committed to providing high quality services to our clients at all times. We can only improve on our services by getting valid feedback from our customers like yourself.
If you wish to make a complaint about a service you have received from us, please feel free to send us an email at: complaints@japaghosting.co.uk and include as much detail as possible regarding the issue you have. We will acknowledge your complaint within one (1) business working day and aim to resolve any issues within five (5) business working days.
If you are not happy with the initial outcome of your complaint, then please feel free to escalate your issue to Nominet (the .UK registry for .UK domain names) here: http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure